Privacy Policy

Effective Date: 01-04-2023This Privacy Policy governs the manner in which Progressive Housing Solutions Ltd. (“PHS Ltd.,” “we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (referred to as “you” or “your”) of the www.phsltd.uk website (“Website”). This Privacy Policy applies to the Website and all products and services offered by PHS Ltd.
  1. Information Collection
1.1 Personal Information: We may collect personal information from tenants, including names and contact numbers, when you voluntarily provide such information to us. This information is collected for the purpose of arranging property viewings and facilitating communication between PHS Ltd. and tenants.
  1. Information Usage and Sharing
2.1 Internal Use: The personal information we collect is used solely for the purposes stated in Section 1 and to improve our services. We do not sell, trade, or rent this information to any marketing third parties.2.2 Disclosure of Information: We may disclose personal information to third parties only in the following circumstances:
  • With your explicit consent.
  • To comply with applicable laws, regulations, legal processes, or governmental requests.
  • To facilitate housing benefit applications, we may share information with the Police and Birmingham City Council as required.
  1. Cookies and Tracking Technologies
3.1 Cookies: The Website may use cookies and other tracking technologies to enhance user experience. Cookies are small files stored on your device’s browser that enable us to recognize your browser and capture certain information. You may choose to set your browser to refuse cookies or to alert you when cookies are being sent. Please note that this may limit some functionality of the Website.
  1. User Choices and Rights
4.1 Access, Correction, and Deletion: You have the right to request access, correction, or deletion of your personal information held by us. To exercise this right, please contact us using the information provided in Section 7.
  1. Security Measures
5.1 Data Security: We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information collected through the Website. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
  1. Data Retention
6.1 We retain personal information for the duration necessary to fulfil the purposes outlined in Section 1, unless a longer retention period is required or permitted by law.
  1. Contact Information
If you have any questions or concerns regarding this Privacy Policy or the practices of PHS Ltd., please contact us at:Progressive Housing Solutions Ltd. Unit C9 Bizspace Business Park, Kings Rd, Birmingham, B11 2AL.
  1. Policy Updates
8.1 This Privacy Policy may be updated periodically and without prior notice to reflect changes in our information practices. We will notify you about any significant changes by posting a prominent notice on the Website.